Become a Member

General Membership Questions

Can family or friends use my membership? Membership benefits are not transferable; only the individuals named on the membership are entitled to use member benefits.

How do I make corrections/updates to my current membership? The primary member can update their membership information at the time of purchase. Additionally, once per year, members may update the names of the additional members by providing the following information to the Membership Department:

·        Member ID (optional)

·        Primary member’s first and last name

·        Primary phone number and email address

·        First and last names of the additional members to be removed from the membership

·        First and last name of the additional members to be added to the membership

Please email updates to membership@thelivingcoast.org or call 619-409-5940.

Can I bring a guest when I visit? Your membership is good for all named individuals on your membership. If you’ve purchased the Bring-a-Guest option you will receive complimentary admission during regular business hours for one accompanying guest on each visit. Like all membership benefits, the Bring-a-Guest benefit is not valid for educational programs including field trips. You may also receive single-use Guest Passes or 2-for-1 Coupons that you’re welcome to use for your guests. The physical Guest Passes and 2-for-1 Coupons must be turned in at the admission counter at the time of admission.

Do I need a membership card to receive my member benefits? All active members are able to check-in with a photo I.D. at our admission counter. You are also able to use your digital membership receipt at check in to enjoy periodic reciprocal benefits. See our Member Events & Promotions above for current offers.

What is the easiest way for me to update my contact information? To update your information contact the Membership Department by email membership@thelivingcoast.org or by phone at 619-409-5940.

How can I sign up to receive the member-only e-newsletter? To begin receiving the member-only electronic newsletter, please contacts the Membership Department by email membership@thelivingcoast.org or by phone at 619-409-5940. We will need the following information to send you the monthly e-newsletter: First and last name of the primary member and a valid email address.

Can I use my membership to attend special events or educational programs such as field trips? Memberships, coupons, Groupons®, or other discounts are not valid towards special events, school field trips, and other educational programs. Our educational program fees go to support educational programs for your students’ schools, scout groups, and wildlife camps. Membership fees cover general admission to the facility and member-only events.

Automatic Membership Renewal Questions

Will my payment information be kept safe? Yes, we take precautions to protect your information. We collect credit card or bank account information, names, addresses, and other data related to your transaction when you make a payment through our site. We use this information to process your payment. Account information for Automatic Membership Renewals/Recurring Pledges/Monthly Giving is encrypted and stored securely via SafeSave™ for automatic processing of your future payments. Notify us at membership@thelivingcoast.org anytime if you wish to discontinue your pledge.

What if I decide I don’t want to renew my membership next year? You can contact us by phone at 619-409-5900 or by email at membership@thelivingcoast.org 30 days prior to your scheduled automatic renewal to opt-out of the renewal. We will also send you a payment reminder a month prior to charging your account on file.