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Membership FaQs

When will I receive my new membership cards?
Your membership cards will be mailed to the address provided within two weeks of joining or renewing. If you would like to visit before your membership cards arrive, show your proof of purchase and a photo ID at the admission desk.

Can family or friends use my membership card?
Membership cards are not transferable; only the individuals named on the membership card are entitled to use member benefits.

Can I bring a guest when I visit?
Your membership is good for all named individuals on your membership card. Depending on the level of membership you’ve purchased, you will receive single use Guest Passes or 2-for-1 Coupons that you’re welcome to use for your guests. The physical Guest Passes and 2-for-1 Coupon must be turned in at the admission counter at the time of admission.

What should I do if I lose my membership card?
To request a replacement card contact the Membership Department by email membership@thelivingcoast.org or by phone at 619-409-5940 to request a replacement card. There is a $5.00 fee for replacement cards.

What is the easiest way for me to update my contact information?
To update your information contact the Membership Department by email membership@thelivingcoast.org or by phone at 619-409-5940.

Can I receive more membership cards?
If you would like additional membership cards there is a $5.00 fee. You will receive 2 membership cards with all named individuals printed on each card. Contact the Membership Department by email membership@thelivingcoast.org or by phone at 619-409-5940 to request a replacement card.

How can I sign up to receive the Member’s Only e-newsletter?
To begin receiving the Sea Turtle Times member’s only electronic newsletter please contacts the Membership Department by email membership@thelivingcoast.org or by phone at 619-409-5940.

We will need the following information to send you the monthly e-newsletter:

Member ID #:
First and Last name:
Email address: